Last updated: October 26, 2026
1. Overview
This website, mknithouse.com, is operated by Commerce Labs LLC, trading as M Knit House (“M Knit House”, “we”, “us” or “our”), 1st Floor, Sharjah Media City, Al Bataeh, Sharjah, United Arab Emirates. These Terms of Use (“Terms”) apply to your use of this website and to any purchase you make from us. By using the site or placing an order, you agree to these Terms. If you don’t agree, please don’t use the site.
2. Using our site
You must be at least the age of majority where you live to place an order. You agree to give us accurate, current and complete information when you order, and to use the site only for lawful purposes. We may refuse service to anyone for any lawful reason.
3. Products and colors
We do our best to show our products, colors and sizes accurately. Colors can look slightly different on different screens, and sizing guidance, including our size finder, is a recommendation rather than a guarantee of fit. If something isn’t right, our Returns & Exchanges policy applies.
4. Prices and offers
Prices are shown in US dollars and include taxes. Shipping is free as described in our Shipping & Delivery policy. Bundle offers such as Buy 2, Get 1 Free and Buy 3, Get 2 Free are applied automatically at checkout, can’t be exchanged for cash, and may be changed or ended at any time without affecting orders already placed. We may correct pricing errors, and if an item was listed at an incorrect price we may cancel the order and refund you in full.
5. Orders
Your order is an offer to buy. We accept it when we send you a shipping confirmation. We may limit quantities or cancel an order, for example if an item is out of stock, if we suspect fraud, or if there is a pricing error. If we cancel an order you have paid for, we’ll refund you in full. To cancel an order yourself, see Cancel an Order.
6. Payment
Payments are processed securely through Shopify and our payment partners. We never see or store your full card number. By placing an order, you confirm that you are authorized to use the payment method you provide.
7. Shipping, returns and refunds
Delivery is covered by our Shipping & Delivery policy. Returns, exchanges and refunds, including our 90-Day Money-Back Guarantee, are covered by our Returns & Exchanges policy. Both form part of these Terms.
8. Reviews and messages you send us
If you send us reviews, photos, questions or other content, you confirm that you have the right to share it and you allow us to use, reproduce and display it in connection with our business, including on this site. We won’t publish your full name or contact details without your permission. We may remove content that is unlawful, offensive or misleading.
9. Intellectual property
All content on this site, including text, photos, graphics, logos and the M Knit House name, belongs to M Knit House or its licensors and is protected by intellectual property laws. You may not copy, reproduce or use it for commercial purposes without our written permission.
10. Prohibited uses
You agree not to use the site to break any law, infringe anyone’s rights, upload harmful code, collect other users’ data, interfere with the site’s security or operation, or submit false or misleading information.
11. Third-party links and services
The site may link to or rely on third-party services such as payment providers and carriers. We are not responsible for their content or practices, and their own terms apply.
12. Disclaimer
Except as stated in these Terms and our policies, and to the fullest extent allowed by law, the site and our products are provided “as is” and “as available”. Our products are everyday clothing and are not medical devices. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.
13. Limitation of liability
To the fullest extent allowed by law, M Knit House will not be liable for any indirect, incidental or consequential loss arising from your use of the site or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. This does not limit liability that cannot be limited by law.
14. Indemnity
You agree to compensate us for any claims, losses or costs that result from your breach of these Terms or your misuse of the site.
15. Privacy
How we handle your personal information is explained in our Privacy Policy.
16. Governing law
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah. Disputes will be handled by the competent courts of Sharjah, unless the consumer protection laws of your country give you the right to bring a claim where you live.
17. Changes to these Terms
We may update these Terms from time to time. The version posted on this page, with its “Last updated” date, applies to your use of the site from that date. Orders already placed are governed by the Terms in place when you ordered.
18. Contact
Questions about these Terms? Email support@mknithouse.com, use our contact form, or write to Commerce Labs LLC, 1st Floor, Sharjah Media City, Al Bataeh, Sharjah, United Arab Emirates.