Last updated: October 26, 2026
M Knit House wants everyone to be able to shop with us comfortably, including people with disabilities and people who use assistive technology.
Our approach
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our product page is designed with this in mind:
- Large, easy-to-read text with strong color contrast
- Descriptive alternative text on product photos
- Buttons, menus and forms that work with a keyboard and with screen readers
- Clear labels and error messages on size, color and contact forms
- Pages that work on phones, tablets and computers, and when you zoom in
Ongoing work
Accessibility is an ongoing effort. Some parts of the site, such as checkout and payment, are provided by third parties like Shopify and our payment partners, and we rely on them for the accessibility of those pages.
Need help or want to tell us something?
If you have trouble using any part of our site, or you’d like help placing an order, please email support@mknithouse.com. Tell us the page and the problem, and we’ll help you complete your order and work on a fix. We aim to reply within 1 to 2 business days.